A pricing glitch on Tesla’s Supercharger network led to unexpectedly high bills at some Canadian sites in recent weeks. Tesla has acknowledged the issue and will fully reimburse affected drivers.
The problem was identified by longtime Supercharger watcher @MarcoRPi1 at a Supercharger in Charlottetown, Prince Edward Island (PEI). Because the Charlottown location is the only active Supercharger in the province, the pricing spike affected anyone charging on the island. After the issue was raised on X, the official @TeslaCharging account confirmed the pricing was incorrect and said:
Correct pricing will be going live at midnight tonight. All fees since July 2nd 2026 will be waived.
Local Regulations and Per-Minute Tiers
In Prince Edward Island, as well as parts of New Brunswick and Nova Scotia, local rules prevent Tesla from billing for the exact amount of electricity (per kWh) added to a vehicle. Instead, Tesla must use per-minute pricing with rate tiers based on charging speed.
This approach differs from Tesla’s usual per-kWh pricing and is also unlike the dynamic Supercharger pricing model introduced last year that adjusts rates based on station occupancy. While the error was first noticed in PEI, the incorrect pricing appears to extend to stations in New Brunswick. Due to the glitch, drivers ended up paying much more for each kWh added than they should have.
Turning Mistakes Into Free Charging
Tesla is compensating drivers by making the affected sessions entirely free. Anyone who charged at these locations between July 2, 2026 and now will receive a full refund.
The automated billing corrections should process over the coming days. Earlier this spring, Tesla also began rolling out 3D Supercharger Site Maps in Canada.
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